Informed and Reliable Refund Policy....
Purpose of Refund Policy...
This Refund Policy page is created to help clients and visitors of Dream BD Agency clearly understand our refund-related terms before and after purchasing any service. We believe transparency and trust are the foundation of a successful client-agency relationship. Through this policy, we clearly explain when refunds are applicable, how the refund process works, and in which cases refunds will not be provided.
Service-Based Refund Policy...
Dream BD Agency primarily provides service-based solutions such as Digital Marketing, Graphic Design, and Web Design & Development (WordPress, Shopify, Wix, Webflow, etc.). Since our services are customized and tailored to each client’s specific requirements, the same refund policy does not apply to all services. Refund eligibility is evaluated based on the nature of the service, project timeline, and delivery stage.
Conditions Where Refund Is Applicable...
Refunds may be considered under the following conditions:
If the client cancels the service before work has started
If we fail to deliver the agreed service due to internal limitations
If the delivered work significantly deviates from the agreed scope and issues remain unresolved after revisions
In such cases, Dream BD Agency will review the situation and may issue a partial or full refund.
Non-Refundable Situations...
Refunds are generally not applicable in the following cases:
Once the work has started or significant progress has been made
Project delays caused by late responses or missing information from the client
Change of mind or personal preference after project initiation
Lack of expected results in Digital Marketing or SEO services, as results depend on multiple external factors
Partial Refund Policy...
If a project is partially completed and the client decides to discontinue, a partial refund may be issued based on the amount of work completed, time invested, and resources used. Dream BD Agency aims to provide a fair and reasonable solution for both parties.
Payment Information...
All payments made to Dream BD Agency are handled securely and transparently. If a refund is approved, it will usually be processed through the same payment method used by the client. Refund processing may take approximately 7–14 business days, depending on the payment gateway or banking system.
Refund Request Process...
To request a refund, clients must contact us within a specified timeframe and clearly explain the reason for the refund. Our team will review the request carefully and communicate the final decision. Every request is handled with due importance.
Contact Us...
If you have any questions, concerns, or refund-related requests, feel free to contact us. Dream BD Agency is always committed to providing prompt and effective support to our clients.
Official WhatsApp Number : +880 1898-510562
Official Website : dreambdagency.com
Official Email Address : info@dreambdagency.com marketing@dreambdagency.com support@dreambdagency.com
If you have any questions, concerns, or refund-related requests, feel free to contact us. Dream BD Agency is always committed to providing prompt and effective support to our clients.
Official Website :
Official WhatsApp Number :
Official Email Address :
Refund Policy Updates...
We may update this Refund Policy from time to time. Any changes will be published on this page.
Last Updated: 18/01/2026
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Why Choose Dream BD Agency For Your Business !
Dream BD Agency helps businesses grow faster through powerful digital marketing strategies. We focus on boosting your online presence, attracting the right customers, and turning clicks into conversions. With expert guidance, data-driven campaigns, and creative solutions, we make your business stand out and succeed in today’s digital world.
EXPERTISE
Our expertise ensures smart digital solutions that enhance online visibility, strengthen brand presence, and drive consistent business growth with proven strategies.
TRUST
Our trust-driven approach ensures reliable service, transparent communication, and consistent results, building long-term relationships that support your business growth.
WORK FORCE
Our skilled workforce delivers high-quality digital solutions, combining creativity and expertise to drive efficiency, innovation, and measurable business growth.
DEDICATION
Our dedication ensures consistent effort, quality service, and focused execution, helping your business achieve reliable results and long-term digital growth.